Privacy Policy

1. Introduction

Welcome to CogniGuide ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

• Personal Data: Personally identifiable information, such as your name, email address, that you voluntarily give to us when you register with the Service.
• Uploaded Content: Documents, images, and text prompts you upload for the purpose of generating mind maps or flashcards. This content is processed by OpenRouter and the model providers it routes requests to to provide the core functionality of our service.
• Usage Data: Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Process your uploaded content to generate mind maps and flashcards.
• Email you regarding your account or order.
• Monitor and analyze usage and trends to improve your experience with the Service.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Data Processing and Third-Party Services

To provide our services, we use third-party vendors for payment processing and AI model hosting.

• Payment Processing: We use Paddle for payment processing. We do not store or collect your payment card details. That information is provided directly to Paddle, whose use of your personal information is governed by their Privacy Policy.
• AI Services: We use OpenRouter to process the content you upload. OpenRouter routes requests to the selected model providers to generate mind maps, flashcards, and quizzes. We do not use your content to train our models. Please refer to the privacy policies of our AI service providers for more information on their data handling practices.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: contact@cogniguide.app